6 Common Problems with Peloton Bikes (Do This Before…)

peloton bike problems

Peloton bike troubleshooting. Peloton Bikes are high quality top-of-the-line machines that take working out to another level. They carry a high price tag but for good reason. They do not, however, come without problems.

The most common problems with Peloton Bikes are touchscreen issues and a lack of power. Users also complain about unknown noises. Many people have complained about the bike becoming unstable, problems with connectivity, and pedaling issues.

Here are the 6 common problems you need to look into when troubleshooting on Peloton bike:

  1. Issues with the Touchscreen
  2. No Power to the Bike
  3. Unknown and Unwanted Noises
  4. Bike Instability
  5. Connectivity Problems
  6. Problems While Pedaling

While Peloton Bikes are worth the money you’ll pay for them, they have problems just like other consumer workout equipment.

This article reveals all you need to know about the 6 most common problems with Peloton Bikes, so read on to find out what they are.

Peloton Bikes Are Solid Machines

Peloton Bikes are rated highly by customers and professionals. These machines have revolutionized the way people workout. 

A Peloton Bike takes the fun, competition, and high energy of a traditional high intensity indoor cycling class and puts it in your home. You can ride like you’re in one of those cycle bar gyms in your living room, bedroom, basement, rec room, or anywhere else you have room for the bike

These machines are made of the finest materials and use advanced technology to allow you the connection you need to stay motivated and fit while working out at home.

Read also >> Peloton Bike Return Policy (What’s Covered & More)

What Are the 6 Most Common Problems with Peloton Bikes?

Though there are some complaints about the bikes themselves and mechanical issues, the biggest problems are usually tied to the technology needed to use the bike properly.

Let’s look at the 6 most common problems, now.

#1 – Issues with the Touchscreen

Peloton Bikes have touchscreen menus to use during a workout. This screen is also the monitor you’ll watch while you’re engaged in a virtual class. 

Sometimes, the touchscreen stops responding to your touches. If this should happen, the best way to fix it is to turn the bike off and back on. 

Other times the touchscreen monitor won’t turn on at all. When this happens, look at the power cord that goes into the back of the monitor. Make sure it’s plugged in completely. You can also unplug it, wait 10 seconds, and plug it back in.

#2 – No Power to the Bike

Peloton Bikes must have power to facilitate your workouts. You may find that your Peloton won’t turn on when you push the power button.

The first thing to check is the power cable. Check it where it enters the wall outlet, as well as where it plugs into the bike. Sometimes these can get kicked loose.

You may just need to hold the power button down for longer. Try holding it for a full 20 seconds to see if that gets the bike to boot up. Finally, try unplugging and replugging if nothing has worked. 

Should you need further assistance, call Peloton Customer Support.

#3 – Unknown and Unwanted Noises

It’s a distraction when you’re in the middle of a tough ride on your Peloton and you start hearing a repetitive noise. You may have trouble identifying where it’s coming from.

The first step in diagnosing the problem is to figure out where the noise is coming from. Once you can tell, you can generally figure out what needs fixing or tightening. 

Peloton Bikes shouldn’t make a lot of noise. They were engineered not to. If they do get noisy, something needs to be adjusted.

#4 – Bike Instability

Peloton Bikes should be solid and stable so your workout is not interrupted. They sit on top of a solid base that keeps them from wobbling around while you ride.

If you notice your Peloton wobbling or feeling unstable, you should stop riding. The flooring you have the bike sitting atop may be too soft to support the bike the way it should.

It’s best to set your Peloton up on a non-slip mat. 

You can also adjust the feet on the bottom of the bike base. There are four of them. Your bike may just need to be leveled. 

#5 – Connectivity Problems

Peloton Bikes can experience issues with connectivity. This can be Bluetooth connection issues or problems connecting with the internet. 

When you have problems connecting with Bluetooth, you have to figure out if it’s an issue with the bike or the device you’re attempting to connect to. Make sure the device is charged. You should also make sure it’s not connected to something else. 

Once the device is ready to pair, reset the Bluetooth on the bike by using the toggle switch on the settings menu. Turn it off and back on. 

If the issue is with the internet connection, then you can try to get a better signal by situating the bike where there’s nothing that can interrupt the signal in between the bike and the router.

You can also try resetting the WiFi router. Usually, that will bump the signal up enough so your bike can connect to the internet.

#6 – Problems While Pedaling

Peloton Bike pedals turn smoothly and easily. If you notice they’re not easy to pedal and they get stuck sometimes, you may need to clean them.

Look for something that’s gotten caught in the pedals. 

Another pedal issue is caused by inappropriate pedal tension. You can adjust the tension to make sure your feet don’t slide across them.

You do this by turning the resistance knob. It’s red and easy to find on the bike frame. Turn it all the way to the lock position.

Then, tighten the screws located on the pedals to fix the tension.

How can I troubleshoot noise issues coming from my Peloton Bike?

What specific guidance or instructions can help me in diagnosing and fixing noise issues related to the Bike magnet on my Peloton Bike?

The article provides guidance on diagnosing noise issues, suggesting that identifying where the noise is coming from is the first step to figuring out what needs fixing or tightening in relation to the Bike magnet.

Is adjusting the Bike magnet a Member-friendly process?

Yes, adjusting the Bike magnet is described as a Member-friendly process in the article, indicating that it is user-friendly and accessible for Peloton members to perform.

What steps should I follow to properly readjust the Bike magnet to address noise problems?

To properly readjust the Bike magnet, follow the Member-friendly process outlined in the article to address the noise issues effectively.

How can I troubleshoot noise issues related to the Bike magnet on my Peloton Bike or Bike+?

To troubleshoot noise issues related to the Bike magnet, you can follow the steps provided in the article, specifically focusing on properly readjusting the Bike magnet.

What should I do if I do not see any metrics displayed on the touchscreen during a class?

If the touchscreen does not display any metrics during a class, the issue could stem from a loose connection between the monitor cable and the touchscreen.

To troubleshoot this problem, it is advised to carefully inspect the two cables at the back of the touchscreen and ensure they are securely plugged into the respective ports.

Applying gentle upward pressure to these cables can help reestablish a stable connection, potentially resolving the lack of displayed metrics on the touchscreen.

How do I maintain and replace my pedals on the Peloton Bike?

To properly maintain and replace pedals on the Peloton Bike, you can follow the guidance provided in Passage_1. This includes finding detailed instructions on tightening pedals, replacing them entirely, and adjusting the tension of your pedals as needed. These steps will help you ensure the optimum performance and safety of your bike during use.

What should I do if the audio jack on my Peloton Bike is not functioning?

If you are experiencing issues with the audio jack on your Peloton Bike+, such as your headphones not producing any sound or emitting an unusual pitch, there are several steps you can take to address this problem effectively.

Prior to proceeding with more advanced troubleshooting steps, it is recommended to perform the following pre-checks to determine the cause of the issue and potentially resolve it:

1. Ensure that your headphones are securely connected to the audio jack on the Peloton Bike.

2. Check the headphone cable for any signs of damage or wear that may be impacting the connection or audio output.

3. Confirm that the volume on your Peloton Bike is set to an appropriate level and not muted.

4. If your headphones have a volume control, make sure it is set to an audible level.

5. Try using a different pair of headphones with the audio jack to see if the issue persists, as the problem could be related to the headphones themselves.

By performing these initial checks and troubleshooting steps, you can identify potential sources of the problem with the audio jack on your Peloton Bike and take appropriate action to address the issue.

Why is there a camera on my Peloton touchscreen?

The camera on your Peloton touchscreen serves the purpose of allowing you to take profile photos. The Peloton Bike comes with a 5-megapixel front-facing camera, while the Peloton Bike and Tread have upgraded 8-megapixel cameras for this feature.

This enables you to capture images directly from your equipment, which can be useful for personalizing your profile and sharing workout progress with others.

What is the Peloton Original Bike Recall and free seat post repair?

The Peloton Original Bike Recall and free seat post repair is a voluntary initiative announced by Peloton on May 11th, 2023. This recall pertains to original Peloton model Bikes that were sold in the U.S. Between January 2018 and May 2023.

Peloton is offering owners of these original Bikes a replacement of their seat post as the approved repair. This voluntary recall is being carried out in collaboration with the U.S. Consumer Product Safety Commission (CPSC).

As part of this effort, Peloton is providing a free, replacement seat post to all owners of Peloton original Bikes in the U.S. This replacement can be easily installed at home, eliminating the need for a service call.

Final Thoughts

Peloton Bikes do have some common problems. Most of them are easy to fix on your own.

If you ever have an issue you can’t seem to get taken care of on your own, you can always reach out to Customer Support for help.

They can walk you through troubleshooting steps that may correct your problems. Most of these 6 issues are fixed with little to no effort.



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John Muranko

John is Founder and Senior Bike Editor at ProBikeCorner. John is a bike and travel addict who has cycled through 17+ countries and doesn't really have any plans of stopping. He´s passionate about helping others by creating technical resources, in-depth reviews and more…

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